Legal
Privacy Policy
Last updated: July 17, 2026. We are committed to protecting your personal information and your right to privacy.
Contents
01
Information We Collect
We collect information you provide directly to us when you create an account, place an order, or contact us. This includes:
| Type | Examples | When Collected |
|---|---|---|
| Identity | Full name, email address, mobile number | Account registration |
| Transaction | Order history, billing amount, payment status | Purchase checkout |
| Technical | IP address, browser type, device info | Site visits |
| Communication | Messages sent to support, OTP requests | When you contact us |
02
How We Use Your Information
We use the information we collect to:
- Create and manage your account, including admin approval workflows
- Process and fulfil your orders and send order confirmations
- Send OTP verification codes via email or SMS
- Respond to your enquiries and provide customer support
- Improve and personalise your experience on our website
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
We will not use your personal information for marketing communications without your explicit consent.
03
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third parties who help us operate our website (e.g. payment processors, email providers, courier services)
- Legal Requirements: If required by law, court order, or government authority
- Business Transfer: In the event of a merger or acquisition, your data may be transferred as part of that transaction
All third-party service providers are required to maintain the confidentiality of your information.
04
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Keep you logged in during your session
- Remember your cart contents
- Understand how visitors use our site to improve it
- Protect against CSRF attacks via secure session tokens
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website, such as staying logged in.
05
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information, including:
- Passwords are hashed using industry-standard bcrypt encryption — we never store plain-text passwords
- HTTPS encryption for all data transmitted between your browser and our servers
- CSRF token protection on all forms
- Two-factor OTP verification for admin accounts
- Secure, HTTP-only session cookies
06
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.
Order records may be retained for up to 7 years to comply with tax and financial regulations.
07
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct any inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Objection: Object to certain types of processing of your data
- Portability: Request your data in a portable, machine-readable format
To exercise any of these rights, please contact us at support@leirick.in. We will respond within 30 days.
08
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
10
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: